What do I have to consider if I want to send a product back to My-Steel for revision?

Möbus Steel Design
2019-04-12 17:29:00 / Questions about ordering - shipping and delivery time

You are welcome to send your purchased product back to us for revision or repair. We then take a look at your bondage item and make you an individual offer, if your product’s warranty has expired.  You can send your chastity belt or your bondage-set to our legal address, which are referred tour company details on our website.

Please use the following adress:

edel+stahl DESIGN GmbH
Im Wüstfeld 21
64859 Eppertshausen
Germany

Tel: 0049 6071 391948


Please note the following in case of a return:

The item must arrive in a purified state in our house. If we receive your package with a chastity-belt in a dirty state, like leavings of urine or excrements, we will we will decide according to curing the condition, whether we will resend your items or charge you with a cleaning fee.  We would like to point out politely, that we are humans as well, and no trash cans!

Your team.

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UPDATE: 2026/02/01 Dear customers, you can now place online orders again we have updated our online shop for you. Attention: We will be in Rodgau near Frankfurt am Main from March 9, 2026 to March 14, 2026. During this period, we offer personal consultations and measurements. If you are interested, simply contact us using the contact form and we will arrange a measurement appointment with you. You can find more information here.

UPDATE 2026/02/01