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Questions about ordering - shipping and delivery time
If you ordered a belt we will contact you immediately. After you send us the filled-out measurement instruction back and we received the payment we will send you your delivery within the next 2 till 3
Absolutley! Who wants to buy personell things on the internet and risks the exposure infront of their neibourghs? You’ll receive a package with our label "edels+stahl DESIGN GmbH". There will be no
The Express-Service is a very fast delivery service for all of our customers who can’t wait to get there delivery. It takes only 5 days until you receive your package. If your partner or mistress or
You can check out all of our products and look at all our pictures if you are entering our online shop. If you decided to buy a certain product you just put in your shopping cart. You can still
If you order something as a customer in our online shop and your delivery country is outside the European Union you don’t have to pay any tax. This only works if your product is beeing send to you by
If you are at our online shop and are ordering several products our system does not know that you are a customer who is living outside the European Union. If you want to know the prices without tax
Meanwhile our products are being delivered worldwide. If you can’t find your country the selective list of our website, don’t hesitate to contact us. We will make sure to provide the needed
If your order has left our manufactory, you will receive the tracking packaging information via E-Mail. This means, that the package was hand over to the post office or to the hauler. You ought to
You are welcome to send your purchased product back to us for revision or repair. We then take a look at your bondage item and make you an individual offer, if your product’s warranty has expired.
Why is a cash on delivery order not possible? You’re right if you say it would be a great way to order the products you want, than we produce them and send them to you with cash on delivery. But we